Below you will find details on how to use Sanford Video conferencing System

Connection Options:

1. Connecting Via Web on a Windows Computer
2. Connecting Via Web on an Android Smart Phone or Tablet
3. Connecting via Web on an Apple/iOS device
4. Help & Support

To connect to the meeting via a web browser, you will need to provide the Jabber Guest web link to everyone connecting via the internet.

1. On a Windows based PC open Internet Explorer
2. In the address bar, type the Jabber Guest link found on your invite or meeting confirmation.
   
3. Once you have inserted the link press Enter
   
   
4. If you have not already connected to a ReadyCloud Video Conference then the website will ask you to download a plugin.
   
   To do so, click Download next to Cisco Jabber Guest Plug-in
   
5. You will now see the following
   
6. Press Save As
   
7. Once the file has finished downloading, locate the installer and right click it and select Install
   
8. You will now see the following, select Run
   
9. Once the setup has finished initialising you will see a dialog box that asks you to Allow or Deny access to your Microphone and Camera. You want to select Always Allow
10. Depending on your version of windows, you may see the following alert from Windows Firewall. For this you want to put the tick in all three boxes and click Allow Access
    
11. Now you will be able to navigate back to Internet Explorer. The page will have reloaded and you can now see your Camera. When you are ready to join the meeting click Call
    
12. Once you click call you will be connected to the Virtual Meeting Room

To connect you will need to download the Jabber Guest Application on the App store. To do so, please follow these Instructions

1. Go to the Play Store
   
2. In the search bar type Jabber Guest
   
It will then take you to this page. Press the Install button

3. It will then ask you to accept the device access the app is requesting. Tap Accept
   
4. Once this has completed you will see the following
   
5. Once your browser has opened tap the search bar. In the search bar please enter the Jabber Guest link provided by the meeting room acceptance email or via the meeting organiser
6. You will now see the following
   
   Click on Open Jabber Guest
7. It will then open the Cisco Jabber Application and then say "Ready To call" with the number listed in the top left hand corner.
   When you are ready press Call at the bottom.

To connect to the meeting via Apple/iOS, you will need to provide the Jabber Guest web link.

1. Open the app store and in the search bar type Jabber Guest and press Search
   
2. The one you want will be at the top and it will look like this.
   Find the right one and Install it
   
3. Once the web browser has opened click the bar at the top
   
4. Once your browser has opened tap the search bar. In the search bar please enter the Jabber Guest link provided by the meeting room acceptance email or via the meeting organiser.
5. Once the page has loaded you should see the following pop-up. Press Open
   
6. This will now open the app you just installed. You may get a prompt to allow access to the Camera, click OK to this message
   Once the app is ready you should see Call down the bottom and a number up the top.
   Press the Call button when you are ready

For more information please email the helpdesk or you can go into the helpdesk portal or phone +64 (9) 373 8396